1. Introduction
At Suvira Bliss, we take pride in offering high-quality jewelry. We want you to be completely satisfied with your purchase. However, if for any reason you are not happy with your purchase, we have created this Refund and Return Policy to guide you through the process of returns and refunds.

2. Eligibility for Returns
We accept returns for most products within 7 days from the date of receipt, return will be processed within 2 days .provided the following conditions are met:

• The item must be in its original condition, unused, and undamaged.
• The item must be in its original packaging.
• The item must be returned with all accompanying accessories or documentation (e.g., certificates, warranties, etc.).

Please note that certain items are non-returnable, including:

• Custom-designed jewelry or personalized items.
• Sale or discounted items marked as non-returnable.

3. How to Initiate a Return
To initiate a return, please follow these steps:

• Contact Us: Send an email to [abhinavsinghchauhan25@gmail.com] or call 9557951769 within 7 days of receiving your order. Provide your order number, product details, and the reason for the return.
• Return Authorization: Our customer service team will review your request and issue a Return Authorization (RA) number if your return request is approved.
• Return the Item: Once you receive the RA number, carefully package the item in its original condition and packaging, and ship it back to us at the provided return address.
• Refund Processing: After receiving and inspecting the returned item, we will process your refund. Refunds will be issued and credited to the original payment method within 7-10 business days.

4. Refunds

• Processing Time: Refunds will be processed once the returned item has been received and inspected. The refund will be issued to the original payment method, minus any shipping or handling charges, if applicable.
• Partial Refunds: If the item is not returned in its original condition or is missing parts, a partial refund may be issued.

5. Exchange Policy
If you would like to exchange an item for a different product or size, please contact us within 7 days of receiving your order. We will be happy to arrange an exchange if the item is eligible.

6. Non-Refundable Charges
Shipping and handling charges are non-refundable, unless the return is due to an error on our part (e.g., defective or incorrect item).
Custom-designed or personalized items are non-refundable.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [abhinavsinghchauhan25@gmail.com] . We will arrange for a replacement or full refund, depending on the situation.